Policies

We do not use contracts at Ranch Land Lawn Services; we believe our work speaks for itself.

 

  • If you wish to cancel your service with us, simply call or email, 48 hours prior to your next service date.  If you wish to skip a service, we need a minimum of 24 hours to remove your lawn from the schedule.

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  • We will need to have complete access to all service areas.  Please leave service areas unlocked or supply a combination lock on your gates for your scheduled service day. A $20 return-trip fee will be assessed for any request to service a previously locked area.

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  • Please have pets secured on your mowing day. If your pet is not secured, we will service only the front of the property and contact you to set up the return visit.

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  • If we are unable to service your lawn due to inclement weather conditions, we will adjust our schedule accordingly.  All weather delayed work will be rescheduled first. Please keep in mind that inclement weather at the beginning of the week could affect the entire week’s schedule.

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  • We use commercial grade mulching mowers that let the cut grass fall back into the lawn 

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  • For best results please do not water your lawn the evening before or morning of the day we are scheduled to service your lawn.

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  • Lawn and landscape quotations are valid for 30 days, beyond 30 days it will need re-evaluating due to the change in lawn conditions and the desired amount of materials needed.

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  • We will gladly replace or repair any drain covers or sprinkler heads that may be damaged during service. We will not pay for someone else to make these repairs or deduct amounts from your bill for repairs.  Please notify us as soon as possible if you discover any damage that may have resulted from a previous scheduled appointment.

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  • We offer a variety of options for our customers to be able to make payments. Pay via your invoice, or Card on File. 

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Ranch Land Lawn services, llc 2019